At sky webmart private limited, we prioritize customer satisfaction. Refunds and cancellations are available under the following conditions:
Eligibility:
Refunds/Cancellations: Granted for verifiable technical issues, undelivered services, and accidental purchases reported within 24 hours.
Non-Eligibility: Not available for change of mind, services already rendered, or partially used services.
Timelines:
Request Period: Refund requests must be made within 14 days of purchase.
Processing: Approved refunds will be processed within 7-10 business days.
Request Procedure:
Review: Our team will respond within 3-5 business days.
Exceptions: Certain non-refundable services and promotional offers may have different terms. For questions, contact us at
TDS PolicyAs per the Union Budget 2023, the Government of India passed a Finance Bill that contains new tax laws for Online gaming from the financial year 2023-24. As per the laws in the bill, it is mandatory for online gaming to deduct Tax at source whenever a player makes a withdrawal and also at the end of the financial year. TDS will be levied at 30% of all the ‘Net Winnings’ of the player.
What is TDS?TDS is Tax Deducted at Source. Whenever a player takes withdrawal, a 30% tax is deducted only from the ‘Net winnings’ of the player.
As per the income tax regulations, individuals or organizations who are obligated to make payments of a specified nature to another party are required to deduct tax at source and remit the corresponding amount to the Central Government. Subsequently, a TDS certificate is issued by the entity responsible for deducting the tax at sourc
What are Net Winnings?
Net Winnings refer to the difference between the overall amount of money a player has withdrawn and the deposits they have made.
Thus,Net Winnings = Total Withdrawals – Total DepositsTotal Deposits are calculated as all deposits done in the current financial year plus the opening balance of the financial year. Whereas, Total Withdrawals are calculated as all the withdrawals done in the current financial year. Any net winnings which have already suffered TDS at the time of any previous withdrawals would also be subtracted while calculating the Net winnings at the time of the next withdrawal.
Let us take an example: A player deposits Rs. 10,000 in the Our rummy wallet on 10 May 2023. His/her opening balance on 1 April 2023 was Rs. 5,000. He plays cash games and he wins Rs. 30,000 overall which gets deposited in his/her Withdrawal balance. From that money, he requests a withdrawal of Rs. 25,000 on 25 May 2023. In this case, his/her net winnings will be:25,000 – (10,000 + 5,000) = 10,000Now on this Rs. 10,000, Our rummy will levy a TDS of 30%. So the TDS amount will be Rs. 3,000 in this case. Now the player will get 25,000 – 3,000 = Rs. 22,000 in his/her Bank account.
Note: At the start of every financial year, the Net winnings will get Reset.Abide with the related laws or to answer the warrants or summons served on the Website; or to guard our rights or property, third parties or you.
Note: At the start of every financial year, the Net winnings will get Reset.Tax Certificate for IT Returns:To file the IT Returns, the players will get Tax Certificates within one month from the final date of filing TDS returns for each quarter.TDS for Prizes other than Cash:In the event of winning non-cash prizes such as cars, bikes, gadgets, and similar items from Our rummy, it is necessary to pay a 30% TDS (Tax Deducted at Source) to Our rummy before receiving the prize.
Our rummy will handle the remittance of the TDS to the government on your behalf and subsequently provide you with a TDS certificate.GST PolicyWith effect from 1st October 2023, the Government of India amended the National GST Laws to impose a 28% GST on every deposit on all Online Money Gaming Platforms.But here's the good news - we are exempting you from the burden of this GST. Check and take advantage of our limited-time Post GST promotional offer!Note: Withdrawal without gameplay will generally not be entertained, however, in some cases, 5% of the deposited amount and 28% GST on the deposited amount, will be charged to process the Withdrawal.
Refunds will be issued via the original payment method used for the purchase. Please note that depending on your financial institution, it may take additional time for the refunded amount to appear in your account.